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    <title>Recent Blog Entries on BusinessPlanWiz.com</title>
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    <description>We know that writing a Business Plan isn't easy, that's why we created BusinessPlanWiz for small businesses like us.</description>
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    <copyright>Copyright 2012 Business Umbrella Ltd. 
       All Rights Reserved.</copyright>
    <lastBuildDate>Mon, 6 Feb 2012 10:13:47 +0000</lastBuildDate>
    <pubDate>Mon, 6 Feb 2012 10:13:47 +0000</pubDate>
    <ttl>20</ttl>

    <item>
      <title>Customer Service Techniques</title>
      <description>It's common sense really. We all like to be dealt with in a welcoming and professional manner and undoubtedly that's exactly how you treat your customers already. But when the economy is as challenging as it is at the moment, you really do have to go that extra mile to keep and attract customers.</description>
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      <pubDate>Sun, 17 Apr 2011 23:00:00 +0000</pubDate>
      <category>Marketing</category>
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    <item>
      <title>An impromptu business plan will do (sometimes)!</title>
      <description>Something we're quite passionate about is that planning should be easy, especially for small businesses.

Detailed business and marketing plans certainly have their place, but if you need to get things done quickly, then a quick plan will do. It's still better than no plan at all.</description>
      <link>http://www.businessplanwiz.com/blog/an-impromptu-business-plan-will-do-sometimes.asp</link>
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      <pubDate>Sun, 3 Apr 2011 23:00:00 +0000</pubDate>
      <category>General</category>
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      <title>Starting a Business: our 10 tips to help you start your own business</title>
      <description>Continuing our look at starting your own business, here are our 10 top tips for starting a business, based on a reflection of our past five years.</description>
      <link>http://www.businessplanwiz.com/blog/starting-a-business-our-10-tips-to-help-you-start-your-own-business.asp</link>
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      <pubDate>Mon, 24 Jan 2011 23:00:00 +0000</pubDate>
      <category>Start Up</category>
    </item>
    
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      <title>Using Spreadsheets in Small Businesses.</title>
      <description>Spreadsheets put a lot of people off because they are seen as &quot;number crunchers&quot; and appear to be complicated. But they are really useful for a small business as they can actually be used for a wide variety of tasks and a spreadsheet is usually included in office software, so there is no need to buy more.</description>
      <link>http://www.businessplanwiz.com/blog/using-spreadsheets-in-small-businesses.asp</link>
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      <pubDate>Tue, 11 Jan 2011 23:00:00 +0000</pubDate>
      <category>IT</category>
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    <item>
      <title>Tips Before you begin...</title>
      <description>A new year often makes us think about living our lives in a different way and one of the things we often want to change is the way that we work. Working for yourself can be daunting and many people never get beyond thinking about it. However, if you do your research first you will have a far better idea of whether it can work for you. Here are some pointers:</description>
      <link>http://www.businessplanwiz.com/blog/tips-before-you-begin.asp</link>
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      <pubDate>Sat, 1 Jan 2011 23:00:00 +0000</pubDate>
      <category>Start Up</category>
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      <title>Free Software for Small Businesses</title>
      <description>Last week I was supposed to meet my co-director In York to do some planning for our business. Of course, the weather put paid to that! Instead we spent the day (or most of it) on Skype for free and using Dropbox (for free) and got the work done that way. The only thing we missed was someone to bring us our coffees and lunch! It set me thinking, how much free software is there out there that can make our lives easier?</description>
      <link>http://www.businessplanwiz.com/blog/free-software-for-small-businesses.asp</link>
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      <pubDate>Wed, 8 Dec 2010 23:00:00 +0000</pubDate>
      <category>General</category>
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      <title>10 Tips for Surviving the Big Freeze!</title>
      <description>So winter's arrived and some of us have been snowed in already! With our apologies to those of you who are really well organised, here are 10 of our ideas on making sure that your company survives the big freeze.</description>
      <link>http://www.businessplanwiz.com/blog/10-tips-for-surviving-the-big-freeze.asp</link>
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      <pubDate>Wed, 1 Dec 2010 23:00:00 +0000</pubDate>
      <category>General</category>
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      <title>Time Management</title>
      <description>I don't know about you, but I'm really struggling with my time management at the moment.  Where does it all go?  Time, of course, waits for no man/woman/person and, fool that I am, I thought that I'd have more of it as I got older... Wrong!</description>
      <link>http://www.businessplanwiz.com/blog/time-management.asp</link>
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      <pubDate>Sun, 21 Nov 2010 23:00:00 +0000</pubDate>
      <category>General</category>
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      <title>Data Protection and You - the &quot;Right to be Forgotten&quot;</title>
      <description>If we operate small businesses, we all know just how much collecting electronic data makes our lives easier. But how clued up are we on what information we can legally keep about our customers, employees, in other situations (such as buying marketing databases and storing databases on overseas servers) and what we can do with it?  We need information about our local Data Protection laws.</description>
      <link>http://www.businessplanwiz.com/blog/data-protection-and-you-the-right-to-be-forgotten.asp</link>
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      <pubDate>Wed, 3 Nov 2010 23:00:00 +0000</pubDate>
      <category>Current Affairs</category>
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      <title>SWOT - Doing it Properly</title>
      <description>A SWOT analysis is one of the most common diagnostic planning tools used in business. Its four perspectives - Strengths, Weaknesses, Opportunities and Threats - provide a framework which is not only easy to follow but also helps provide an overview of your business.</description>
      <link>http://www.businessplanwiz.com/blog/swot--how-to-do-it-properly.asp</link>
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      <pubDate>Sun, 24 Oct 2010 23:00:00 +0000</pubDate>
      <category>Marketing</category>
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      <title>How to Backup your Business Email</title>
      <description>If you lost all the information in your email and your browser, how would it affect your business?</description>
      <link>http://www.businessplanwiz.com/blog/how-to-backup-your-business-email.asp</link>
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      <pubDate>Sun, 10 Oct 2010 23:00:00 +0000</pubDate>
      <category>IT</category>
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      <title>Business Start Up - Exploit your Business Plan!</title>
      <description>Having taken the time to write your Business Plan, how can you make it work harder for you? You probably wrote it in order to raise finance, but here are some other uses for all your hard work.</description>
      <link>http://www.businessplanwiz.com/blog/exploit-your-business-plan-part-1.asp</link>
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      <pubDate>Sun, 3 Oct 2010 23:00:00 +0000</pubDate>
      <category>Start Up</category>
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      <title>The Importance of Holidays</title>
      <description>This is a really difficult subject for small businesses, simply because we don't see how we can take holidays when we feel that making money is more important. In fact, it looks as though many small business owners will forego their holiday this year, according to the XLN Business Community website. </description>
      <link>http://www.businessplanwiz.com/blog/the-importance-of-holidays.asp</link>
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      <pubDate>Sat, 28 Aug 2010 23:00:00 +0000</pubDate>
      <category>General</category>
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      <title>Marketing and Finance - most important in a recession?</title>
      <description>Having worked with SMEs for a long time (and been one myself) and having seen rather more of recessions than I would have liked, I long ago came to the conclusion that there are two important things in business that you ignore at your peril when things are tough. Marketing and Finance.</description>
      <link>http://www.businessplanwiz.com/blog/marketing-and-finance--most-important-in-a-recession.asp</link>
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      <pubDate>Fri, 13 Aug 2010 23:00:00 +0000</pubDate>
      <category>General</category>
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      <title>E- Service (how to treat your online customers)</title>
      <description>Recently we had a hiccup with our software, which failed to recognise that a customer had paid for their plan. We have always been very particular about our customer service process, because we know how we like to be treated ourselves when things go wrong (and with the best of intentions, they do).</description>
      <link>http://www.businessplanwiz.com/blog/e-service-how-to-treat-your-online-customers.asp</link>
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      <pubDate>Thu, 5 Aug 2010 23:00:00 +0000</pubDate>
      <category>General</category>
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      <title>Be Prepared!</title>
      <description>The recession won't last for ever, so are you prepared for the upturn?</description>
      <link>http://www.businessplanwiz.com/blog/be-prepared.asp</link>
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      <pubDate>Thu, 15 Jul 2010 23:00:00 +0000</pubDate>
      <category>Current Affairs</category>
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      <title>Do you know who your customers are?</title>
      <description>I read an interesting article in the Daily Telegraph today that set me thinking - how much do we know about our customers?</description>
      <link>http://www.businessplanwiz.com/blog/do-you-know-who-your-customers-are.asp</link>
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      <pubDate>Thu, 8 Jul 2010 23:00:00 +0000</pubDate>
      <category>Marketing</category>
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      <title>Are you backed up?</title>
      <description>In a recession, I can understand it when some small companies go under, but what I can't get my head round is when it's because they've lost all their computer records.</description>
      <link>http://www.businessplanwiz.com/blog/are-you-backed-up.asp</link>
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      <pubDate>Sun, 4 Jul 2010 23:00:00 +0000</pubDate>
      <category>IT</category>
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      <title>Finding the right Finance for you.</title>
      <description>It is vital you choose the right financing options for your specific needs. And it might be that a combination of options could work best for you.</description>
      <link>http://www.businessplanwiz.com/blog/finding-the-right-finance-for-you.asp</link>
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      <pubDate>Mon, 21 Jun 2010 23:00:00 +0000</pubDate>
      <category>Start Up</category>
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      <title>Are YOU insured?</title>
      <description>BP may be self-insured, but most small businesses can't afford not to take out cover.</description>
      <link>http://www.businessplanwiz.com/blog/are-you-insured.asp</link>
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      <pubDate>Tue, 15 Jun 2010 23:00:00 +0000</pubDate>
      <category>Current Affairs</category>
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